Ecommerce
Providing efficient, round-the-clock AI-based customer support, ensuring a seamless shopping experience and contributing to the overall operational efficiency and growth of online retailers with a global reach.
E-Mobility
Leading the way in servicing the electric vehicle sector and beyond. From managing EV charging stations to facilitating test drives, our seasoned professionals ensure top-notch customer experiences across diverse automotive domains.
Finance
OTHISI offers years of experience in developing compliant contact center solutions, ensuring top-tier data security. Our ISO-certified quality management and information security services, coupled with cutting-edge technology, deliver unmatched customer experiences.
Market research
With extensive experience in market research and smart script technology, we conduct surveys, market analysis, and even mystery shopping activities with precision. Our state-of-the-art automation tools ensure swift and accurate data collection for informed decision-making.
Logistics
Specializing in a wide range of services including customer support, technical assistance, sales and telemarketing. This AI-based support ensures smooth operations, enhances customer satisfaction, and contributes to the overall efficiency and reliability of logistics services.
Energy & Utilities
From contact center services to market research, our portfolio is tailored to enhance customer satisfaction and boost competitiveness. With a focus on quality and efficiency, we’re your strategic partner for achieving success in this dynamic sector.
Entertainment
Delivering omnichannel customer support services tailored for the entertainment and events industry. Our approach ensures seamless communication across various channels, providing personalized experiences and enhancing engagement with audiences worldwide.
Telcos
With flexible short- and long-term campaign options and cutting-edge technology solutions, including chatbots and automation tools. OTHISI empowers telecom companies to deliver exceptional CX, streamline operations and stay ahead in a dynamic market.
Consumer Goods
With expertise in inbound and outbound customer service, AI-based technical support and order processing, OTHISI ensures seamless and compliant interactions that resonate with the consumer goods audience.
Food & Beverages
Providing cutting-edge omnichannel solutions tailored for the FMCG industry. From managing inquiries to facilitating orders, we ensure top-quality customer experiences for leading food manufacturers and distributors.
Healthcare
Precision and transparency are paramount. OTHISI collaborates with top pharmaceutical and healthcare companies worldwide. We encompass tasks ranging from appointment scheduling to specialized product information communication and technical support.
Travel & Hospitality
24/7 availability in any language, including general customer service, ticketing logistics, and online marketing. OTHISI offers comprehensive call center outsourcing solutions, from lead generation to social media management and website development.